Krakau: Auschwitz-Birkenau Live Guided Tour & Abholung vom Hotel

4.4 / 5 3264 Bewertungen

Tour 71766

Mühelose Stornierung

Kein Anstehen an der Kasse

Sofortige Bestätigung

Gastgeber oder Empfangsperson

Broschüren

Rollstuhlgerecht

Ausgedruckter oder mobiler Voucher akzeptiert

Dauer: 7 Stunden - 9.5 Stunden

Stornierung bis zu 24 Stunden vor Beginn mit vollständiger Rückerstattung

Allgemein

Besuche das Museum Auschwitz-Birkenau, das größte der Konzentrations- und Vernichtungslager der Nazis. Erfahre mit Hilfe deines Guides mehr über dieses Grauen des Zweiten Weltkriegs.

Das Originals-Erlebnis

Highlights

Schau dir das Haupttor von Auschwitz an, „Arbeit macht frei“
Dokumentarfilm über Auschwitz auf dem Weg zum Lager
Professioneller Guide und offizielle zertifizierte Tourstrecke
Moderne und komfortable Mercedes-Benz-Fahrzeuge
Abholung und Rücktransport in Krakau

Beschreibung

Besuche die ehemaligen Konzentrationslager Auschwitz I und Auschwitz II-Birkenau auf dieser 7-stündigen Fahrt von Krakau aus. Im Juni 1940 wurden Juden und über 700 politische Verbrecher nach Auschwitz geschickt und die Gräueltaten hatten begonnen. Unsere Tour beginnt in Krakau. Du kannst wählen, ob du von einem der drei Treffpunkte oder direkt von deinem Hotel oder deiner Wohnung abgeholt werden möchtest. Auf dem Weg nach Auschwitz, der etwa 45 Minuten dauert, zeigen wir eine kurze Dokumentation über die Befreiung von Auschwitz - Birkenau, um dir einen Einblick in die Geschichte des Lagers zu geben. Nach der Ankunft in Auschwitz informiert dich unsere Tourleitung über alles Wesentliche, Regeln und Abläufe im Museum. Nach einer kurzen Pause betritt die Gruppe das Museum über die Skip-the-Line-Schiene und die Führung beginnt. Das Museum ist in zwei Bereiche unterteilt: Auschwitz I und Auschwitz II - Birkenau. Im Lager Auschwitz I richteten die Nazis das erste Lager für Männer und Frauen ein, in dem die ersten Experimente mit dem Tötungsmittel Zyklon B stattfanden. Hier wurden die ersten Massentransporte von Juden ermordet, die ersten verbrecherischen Experimente an Gefangenen durchgeführt und die meisten Hinrichtungen durch Erschießen vollzogen. Außerdem befanden sich hier im Block 11 das zentrale Lagergefängnis für Häftlinge aus allen Teilen des Lagerkomplexes, die Hauptkommandantur des Lagers und die meisten SS-Büros. Von hier aus steuerte die Lagerleitung den weiteren Ausbau des Lagerkomplexes. Nach dem ersten Teil hast du die Möglichkeit, eine kurze Pause einzulegen, und danach bringt dich unser Fahrer zum zweiten Teil des Museums Im Lager Birkenau bauten die Nazis die meisten Einrichtungen für die Massenvernichtung, in denen etwa eine Million Juden ermordet wurden. Birkenau war gleichzeitig das größte Konzentrationslager (mit fast 300 primitiven, meist hölzernen Baracken) und beherbergte 1944 über 100.000 Häftlinge, darunter Juden, Polen, Roma und andere. Auf einer Fläche von fast 200 Hektar sind Ruinen von Gaskammern und mit menschlicher Asche gefüllten Stätten, primitive Häftlingsbaracken sowie kilometerlange Lagerzäune und Straßen erhalten geblieben. Am Ende der Führung bringen wir dich nach einer kurzen Pause sicher zurück nach Krakau.

Inbegriffen

Abholung von deinem Hotel oder vom Treffpunkt in Krakau (je nach gewählter Option)

Hin- und Rücktransport in einem modernen Fahrzeug

3,5-stündige Führung durch Auschwitz-Birkenau (nur wenn eine der geführten Optionen ausgewählt wurde)

Tickets ohne Anstehen (nur wenn eine der geführten Optionen mit Tickets ohne Anstehen ausgewählt wurde)

Ein Dokumentarfilm auf dem Weg nach Auschwitz (nicht in den Optionen mit privatem Transportservice enthalten)

Broschüre in der Sprache deiner Wahl mit Karten, Besichtigungsroute und detaillierten Beschreibungen (nur wenn eine der Optionen mit Broschüre ausgewählt wurde)

5 Stunden Wartezeit in den Lagern sind inbegriffen (nur wenn die Option „Von Krakau: Auschwitz-Rundreise ohne Eintrittskarten” ausgewählt wurde)

Unterstützung durch einen englischsprachigen Reiseleiter während der gesamten Reise

Professioneller Guide (nur wenn eine der Optionen mit Guide ausgewählt wurde)

Versicherung

Essen und Getränke

Wichtige Informationen

Gemäß den Anforderungen des Museums Auschwitz-Birkenau müssen alle Teilnehmer bei der Buchung ihren vollständigen Namen und ihre Kontaktdaten angeben. Die Abholzeit kann sich ändern und liegt zwischen 5:00 und 14:00 Uhr, wird jedoch in der Regel nur um 30 bis 60 Minuten angepasst. (manchmal ist eine größere Änderung nötig). Sollte die oben genannte Änderung nötig sein, weicht die Startzeit von der auf deinem Voucher angegebenen ab und du wirst 12 bis 24 Stunden vor der geänderten Startzeit per E-Mail und/oder WhatsApp informiert. Der Zutritt kann verweigert werden, wenn der bei der Buchung angegebene Name nicht mit dem Namen auf dem bei der Einreise vorgelegten Ausweis übereinstimmt.
Die maximale Gruppengröße beträgt 30 Besucher pro Guide. Das Tempo und die Dauer der Touren werden vom Besucherservice und den Vorschriften der Gedenkstätte festgelegt, daher ist die Dauer der Tour als ungefähr anzugeben. Das Angebot ist in englischer Sprache verfasst, daher übernimmt der Veranstalter keine Verantwortung für Ungenauigkeiten bei der Übersetzung in eine andere Sprache.

Kundenbewertungen

4.4 / 5

3264 Kundenbewertungen

Preis-Leistung

3.0 / 5

Oktober 2025

Darren - Großbritannien

“”

The tour must explain clearly that you are not guaranteed tickets when you arrive. We were up early for a 2 hour coach d

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The tour must explain clearly that you are not guaranteed tickets when you arrive. We were up early for a 2 hour coach drive and then queued for 2 hours, tonne told no tickets. The tour company still takes your money regardless. Only use a pre booked ticket tour or arrange your own transport as tickets are free. Very poor experience.

Oktober 2025

Ainhoa - Spanien

“”

SON UNOS ESTAFADORES. Ofrecen un servicio de transporte y visita guiada con entrada, sin cola y el día de la excursión t

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SON UNOS ESTAFADORES. Ofrecen un servicio de transporte y visita guiada con entrada, sin cola y el día de la excursión te dicen que solo has pagado el transporte 500€ (4 personas) y no te dan soluciones.

Oktober 2025

maria - Griechenland

“”

Απογοήτευση! Δεν έγινε! Την προηγούμενη μέρα μας έστειλε μήνυμα ο πάροχος για ώρα συνάντησης 4:15 τα ξημερώματα! Αν είνα

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Απογοήτευση! Δεν έγινε! Την προηγούμενη μέρα μας έστειλε μήνυμα ο πάροχος για ώρα συνάντησης 4:15 τα ξημερώματα! Αν είναι δυνατόν!!!! Το θεωρήσαμε λάθος και πήγαμε κανονικά στις 6:45 σύμφωνα με το GyG. Αν ξέραμε ότι υπάρχει τέτοια ώρα της δραστηριότητας δε θα το κλείναμε! Το λιγότερο που πρέπει να κάνετε είναι να επιστρέψετε τα χρήματα που δώσαμε. Ήρθαμε στην Κρακοβία για το Άουσβιτς και δεν το είδαμε. Περιμέναμε στο σημείο συνάντησης 10 άτομα...Ντροπή σας.

Oktober 2025

GetYourGuide-Reisende:r - Irland

“”

Extremely disappointed to not have gotten tickets in to Auschwitz. We were collected at 5.45am, travelled for 1.5hrs, qu

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Extremely disappointed to not have gotten tickets in to Auschwitz. We were collected at 5.45am, travelled for 1.5hrs, queued for over 2 hours to be told that there were no tickets left. If you book this tour you take the risk to not obtain tickets. We didn’t even get a fraction of a refund.

Oktober 2025

Danna - Großbritannien

“”

We opted for private transport and were really glad we did as Chris, our driver guided us through the queues and waited

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We opted for private transport and were really glad we did as Chris, our driver guided us through the queues and waited to drive us from from tour 1 to tour 2. Our guide at Auschwitz was brilliant; really knowledgeable, passionate and respectful. We'd originally booked an 8am pick up and were initially perturbed when this was changed to 6am the day before, but once arriving and seeing how busy it was, it made complete sense. I'd definitely recommend this tour and if you can, the private transfer.

Oktober 2025

John - USA

“”

Whole experience was FANTASTIC!!!!! Simon is a GREAT DRIVER and Good Communicator. Made for a very EASY and RELAXING exp

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Whole experience was FANTASTIC!!!!! Simon is a GREAT DRIVER and Good Communicator. Made for a very EASY and RELAXING experience

Oktober 2025

Sergio - Großbritannien

“”

The trip was very well received and organised The guide was excellent and very informative and knowledgeable! It’s a ver

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The trip was very well received and organised The guide was excellent and very informative and knowledgeable! It’s a very overwhelming experience to say the least! But definitely well worth the visit.

Oktober 2025

Claire - Großbritannien

“”

Excellent tour and great value for money. Our guide Walker was fab, and incredibly knowledgeable. The tour didn’t stop a

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Excellent tour and great value for money. Our guide Walker was fab, and incredibly knowledgeable. The tour didn’t stop after Auschwitz-Birkenau, he was giving us so much info about local areas too, which was helpful. We did feel it would be worth a 2nd visit but this was more to do with how busy it was during the initial guided tour.

Oktober 2025

GetYourGuide-Reisende:r - Irland

“”

your website is very misleading. there were no entry tickets included , the meeting time was changed to 4.15am , no hote

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your website is very misleading. there were no entry tickets included , the meeting time was changed to 4.15am , no hotel pick up, no info provided. at arrival still had to pay another 100euro almost to get into the museum. it is unacceptable the way you handled this. many in our group had the same issue. we are here since 5.40am, it's not 9am and we don't have a guide until 12.30. it's ridiculous

Oktober 2025

Lauren - Großbritannien

“”

Fantastischer Tagesausflug, der Reiseleiter war wirklich gut, sehr sachkundig und der Busfahrer war großartig

Oktober 2025

Céline - Frankreich

“”

Je trouve que c'est trompeur. Personnellement, j'avais réservé pour un guide français. Une fois sur place, ils te disent

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Je trouve que c'est trompeur. Personnellement, j'avais réservé pour un guide français. Une fois sur place, ils te disent qu'il n'y a aucun guide disponible en langue française ou alors qu'il faut attendre 4heures. Dans ce cas là, ne précisez pas que c'est en langue française ! Donc bref, c'est mal organisé de ce point de vue là. Ensuite une fois la bas, il a fallu attendre 3 heures que le reste du groupe ait terminé car bien sur ils ont choisi un autre guide dans une autre langue. Donc bref, pour moi c'est mensonger et beaucoup trop cher pour ce qui est proposé. Finalement, j'ai fini par faire la visite toute seule car un guide anglais non merci. Heureusement, le driver était très sympathique et essayait de faire au mieux pour satisfaire tout le monde, donc un grand merci à lui. Le reste, je ne conseille pas.

Oktober 2025

Paula - Frankreich

“”

HUGE SCAM⚠️⚠️⚠️⚠️ The activity is named « Auschwitz live GUIDED TOUR and hotel pickup ». However they brought us before

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HUGE SCAM⚠️⚠️⚠️⚠️ The activity is named « Auschwitz live GUIDED TOUR and hotel pickup ». However they brought us before the entrance. They tell us we had to pay again for the entrance in Auschwitz (23€ added with the 36€ already paid). We waited for 2h in the queue and when we arrived at the desk they told us (and the entire group) it was sold out. The guide told us we had to go home. So we took the bus again. We spent our entire morning in the bus (3h in total and in the queue). No refunded had been done and the guide did not answer to our answers (he was only laughing with the bus driver). The day after a friend of mine went there with this same company and the same thing happened. DO NOT BOOK HERE, THEY STOLL YOUR MONEY AND YOUR TIME. Because of their scam we were not able to visit Auschwitz, the reason why we came in Poland….

Oktober 2025

GetYourGuide-Reisende:r - Belgien

“”

We got to the place, but could'nt get in because there were no entry tickets. Unbelievable!!!

Oktober 2025

Andrea - Italien

“”

The excursion I never took is a scam because no one indicates that tickets are limited

Oktober 2025

Alvaro - Spanien

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Mal, llegamos al sitio y no había entradas quedándonos en la calle y sin ofrecernos ninguna solución

Oktober 2025

GetYourGuide-Reisende:r - Großbritannien

“”

Started off giving us 2 pick up destinations, this was obviously very misleading and confusing as we realised at 4 in th

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Started off giving us 2 pick up destinations, this was obviously very misleading and confusing as we realised at 4 in the morning, LUCKILY we chose to go to the right one, but what if we had chosen to go to the other one? This was very frustrating as we had no time to find a plan B if this did go wrong, other than that it was very organised and efficient but wish they had been more organised technically aswell as physically.

Oktober 2025

Léa - Frankreich

“”

Je n’ai jamais vu ça On réserve, on paye On se lève à 4h30 du matin car on a rendez-vous à 5h30 On arrive devant le camp

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Je n’ai jamais vu ça On réserve, on paye On se lève à 4h30 du matin car on a rendez-vous à 5h30 On arrive devant le camp on fait 2 heures de queues pour nous dire qu’il n’y a plus de tickets C’est inadmissible ! Je suis venue exprès à Cracovie pour les camps. C’est la 2eme réservation et je ne peux pas accéder au camp Une honte !!!!

Oktober 2025

Diana del Moral - Spanien

“”

ESTAFADORES!!!! Nada de lo q venden es real, estafaron a todo el grupo. Si no quereis que os estafen, id a las 7 de la m

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ESTAFADORES!!!! Nada de lo q venden es real, estafaron a todo el grupo. Si no quereis que os estafen, id a las 7 de la mañana al campo en tren, que os saldra mas barato, haced cola y comprad los tickets. Nada de li que venden aqui es real y tuvimos que pagar doble TODOS.

Oktober 2025

GetYourGuide-Reisende:r - Großbritannien

“”

Was unable to get tickets after a 2h wait. I understand it’s not included but extremely poor planning on their part. Mee

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Was unable to get tickets after a 2h wait. I understand it’s not included but extremely poor planning on their part. Meeting time was scheduled earlier at 5:45-6am, but the bus did not set off till 6:15am- the 15min delay was costly as their was a school tour with around 500 students arriving before us, which meant tickets were all sold out after a long wait.

Oktober 2025

Irvin Mejia - Mexiko

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The worst day of my life, we didn’t get inside

Oktober 2025

Jo - Großbritannien

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We had a great trip. Can’t say enjoyable because that doesn’t sound right considering where we went. The pick up changed

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We had a great trip. Can’t say enjoyable because that doesn’t sound right considering where we went. The pick up changed from 11 , to 12.30 but ended up being nearer to 1 once we actually got going. The traffic was heavy so understandable. It was not really a problem except that it meant we had to tour Birkenau in the dark, we couldn’t really get a real sense of size and view the buildings from a distance in order to take it in. Our tour guide was fantastic and really explained everything, giving examples and small factual stories along the way . It was very very busy at the main camp so everything felt a bit rushed as we had to keep moving in order to let all the groups continue nothing much anyone can do about that , it was still very interesting and moving . Everyone should go here .

Oktober 2025

GetYourGuide-Reisende:r - Rumänien

“”

The guide was very friendly and professional, and spoke from the heart. Transportation from the designated point to the

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The guide was very friendly and professional, and spoke from the heart. Transportation from the designated point to the museum was safe and efficient. Overall, it was a wonderful experience. However, there is a BUT. Regarding the pick-up from the chosen point, we did not receive the bus registration number or other details, so we had to ask each driver who arrived (the driver was very nice and before departure he got out and looked for the missing people at the station). The scheduled time changed, so we arrived at the museum at 3 p.m. We visited Auschwitz I during the day and Auschwitz-Birkenau at night. This was not very pleasant. We did not visit the barracks because there was no light. These things disappointed me a little, but overall it was an okay experience, with much praise for the guide and driver. In the future, I recommend that the company provide travelers with information about the means of transportation they will be using.

Oktober 2025

GetYourGuide-Reisende:r - Zypern

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excellent guiter very good

Oktober 2025

Lydia - Großbritannien

“”

Once we had the confirmation time for pick up the day before our trip, everything ran smoothly. Bart was great, kept us

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Once we had the confirmation time for pick up the day before our trip, everything ran smoothly. Bart was great, kept us informed throughout the trip. Our guide was so informative and we had a solid 3 hours around Auschwitz and Birkenau. A very sad and harrowing tour but definitely worthwhile.

Oktober 2025

GetYourGuide-Reisende:r - Spanien

“”

Fatal, nos han vendido algo que no es, enteoria ya teníamos entrada directa y 0 cola y no ha sido así, hemos estado 1:30

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Fatal, nos han vendido algo que no es, enteoria ya teníamos entrada directa y 0 cola y no ha sido así, hemos estado 1:30h esperando para comprar la entrada, que hemos tenido que pagar 30€ más y no había tour nuestro idioma, hemos tenido que esperar 2 horas para empezar la visita. El guía no nos ha sabido dar explicaciones a nada, se ha reído en nuestra cara

Oktober 2025

Jayne - Großbritannien

“”

Pleasant and friendly staff. BART our driver was great, as was our Guide for the day

Oktober 2025

Anna - Bulgarien

“”

They are mega scamers, turnes out when you book LIVE GUIDED TOUR + Hotel pick up, you only get transportation. Better pl

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They are mega scamers, turnes out when you book LIVE GUIDED TOUR + Hotel pick up, you only get transportation. Better plan in advance and book from the original site and not from those scamers. When we got there there were NO available tickets for the museum. They failed our vacation as we came from Bulgaria specifically to see Auschwitz.

Oktober 2025

Jose - Panama

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Quiero destacar el buen servicio de Chris en todo momento, siempre atento a hacer la experiencia lo más cómoda posible d

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Quiero destacar el buen servicio de Chris en todo momento, siempre atento a hacer la experiencia lo más cómoda posible desde que nos recogió... Transporte seguro ida/vuelta y acompañamiento para la compra de tickets en Auschwitz... fue una excelente experiencia, gracias!!

Oktober 2025

GetYourGuide-Reisende:r - Großbritannien

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I didn’t have the tour

Oktober 2025

Jeremy - Großbritannien

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The guide was excellent and the visit was very informative. It is definitely a "must do" when visiting Krakow. My only c

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The guide was excellent and the visit was very informative. It is definitely a "must do" when visiting Krakow. My only criticism was the pick up time was shown as 0700 but the day before this was changed to 0530. Apparently this happens quite a lot but it would be helpful if the details made it clear that this can happen.

Oktober 2025

Marina - Großbritannien

“”

Our driver, Bart, was great — friendly and funny throughout the day. However, the company’s organization and communicati

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Our driver, Bart, was great — friendly and funny throughout the day. However, the company’s organization and communication could be much better. The driver arrived late, and we were left completely in the dark until we contacted them ourselves and were finally told they were running late. For a while, we genuinely thought we had missed the trip. At the end of the day, we were also dropped off at a different location from the original pickup point, without clear explanation. Overall, while Bart did a good, I wouldn’t recommend the company due to the lack of coordination and communication.

Oktober 2025

Tita - Spanien

“”

NO LO COMPRESI. una pura estafa. El tour guiado es que te llevan en bus,no Incluye entrada, ni el guía en español escogi

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NO LO COMPRESI. una pura estafa. El tour guiado es que te llevan en bus,no Incluye entrada, ni el guía en español escogido. ni siquiera nos pusieron el video documental en el trayecto.

Oktober 2025

GetYourGuide-Reisende:r - Großbritannien

“”

Extremely poor service. A completely misleading booking process and a lack of communication from staff. My partner and I

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Extremely poor service. A completely misleading booking process and a lack of communication from staff. My partner and I had booked tickets for a tour of Auschwitz-Birkenau and it was clearly stipulated in the booking description that a tour would be included upon arrival at Auschwitz. Unfortunately this was not the case. Instead, we were picked up 1 hour earlier than initially specified by the tour guide and this was communicated very last minute. During the bus journey we were told that we would have to queue for tickets which was ridiculous considering our booking stated entry tickets were included. Upon arrival we had to queue for over an hour and we fortunately purchased the last two tickets which were for a Polish tour. Tickets had then sold out and the customers in our group queuing behind us did not get tickets and were asked to get the next bus home with a lack of explanation or clarity. The tour itself was rushed and very little opportunity to stop and read information.

Oktober 2025

Ian - Großbritannien

“”

Obviously the whole experience is something you feel that you should do to understand the atrocities of what actually oc

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Obviously the whole experience is something you feel that you should do to understand the atrocities of what actually occurred. It’s a very surreal place and camp 1 was extremely well presented by our guide. A little rushed but that’s understandable due the amount of people visiting I guess. Unfortunately camp 2 was not so good as the light had fallen and there is zero lighting. Trying to follow a guide by phone torches around cobbled uneven ground was a disaster to be honest. You’re confronted with multiple groups following multiple guides with just torches lights…Why on earth with the amount of visitors that wish to be educated on this matter are not provided the basics of street lighting is really disappointing and made it almost worthless to visit. Recommend only early am unless in summer months

Oktober 2025

Pauline - Norwegen

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Great value for money. The fast-track access was helpful, though there were still many tourists, so it took a bit of tim

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Great value for money. The fast-track access was helpful, though there were still many tourists, so it took a bit of time to get inside. Pickup was earlier than scheduled — we booked for 7:00 a.m. but got notified of a 5:30 a.m. pickup — which was fine and expected for a busy day. There’s a vending machine outside the entrance with affordable snacks and sandwiches, which was convenient. Our driver, Jaro, was very nice and made sure everyone was on board before leaving. Overall, the tour was well-organized, and there’s no need to worry — everything ran smoothly.

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